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How Do I get Help From DRNY?

All requests for assistance are processed by DRNY's Intake Office. The vast majority of requests for assistance are received and processed by telephone or TTY. The Intake Office is available to conduct telephone or in-person intake interviews Monday through Friday between the hours of 9:00 a.m. and 5:00 p.m, and includes Spanish speaking staff.

At times it is useful to enlist outside advocacy or legal assistance. If you are self advocating but find yourself blocked or uncertain as to the next step, DRNY may be able to help.

Phone: (518) 432-7861

TTY: (518) 512-3448

Toll Free: (800) 993-8982

Fax: (518) 427-6561


DRNY Offices

725 Broadway, Suite 450

Albany, New York 12207

25 Chapel Street, Suite 1005

Brooklyn, New York 11201

44 Exchange Blvd, Suite 110

Rochester, New York 14614