Contact Us

At times it is useful to enlist outside advocacy or legal assistance. If you are self advocating but find yourself blocked or uncertain as to the next step, DRNY may be able to help.

How do I get help from DRNY?

DRNY offices remain open to the public by appointment only. 
Please call (518) 432-7861 or (800) 993-8982 or e-mail us at

All requests for assistance are processed by DRNY's Intake Office. The vast majority of requests for assistance are received and processed by telephone or TTY. The Intake Office is available to conduct telephone or in-person intake interviews Monday through Friday between the hours of 9:00 a.m. and 5:00 p.m, and includes Spanish speaking staff.

Phone: (518) 432-7861

Toll Free: (800) 993-8982

Fax: (518) 427-6561


Submit an Intake Online

DRNY Offices

725 Broadway, Suite 450
Albany, New York 12207-5001

25 Chapel Street, Suite 1005
Brooklyn, New York 11201

44 Exchange Blvd, Suite 110
Rochester, New York 14614